Sales Manager
We are hiring dynamic and customer-focused professionals for the Gold Loan business. The candidate will be responsible for sourcing new customers, handling gold loan operations, evaluating pledged gold, maintaining customer relationships, and achieving branch business targets. The role requires strong sales orientation, operational discipline, and customer servicing skills
● Source new Gold Loan customers through market visits, referrals, and local activities.
● Handle end-to-end Gold Loan processing including customer onboarding and documentation.
● Explain loan schemes, interest rates, repayment options, and eligibility to customers.
● Coordinate with branch operations for gold appraisal, valuation, and disbursement.
● Achieve monthly business targets for login, disbursement, and revenue generation.
● Build and maintain strong customer relationships for repeat business and renewals.
● Cross-sell other financial products such as Insurance, Personal Loans, Savings Products, etc.
● Ensure safe handling and proper documentation of pledged gold as per company policy.
● Maintain branch MIS, customer records, and compliance standards.
● Support collection follow-ups and overdue management when required.